Which shipping company do you use?
Shipping is done via EMS which includes a tracking number.
Will I be able to track my shipment?
Yes, all of our items are shipped with a tracking number.
Do you ship internationally?
We definitely ship internationally.
Who is responsible for customs or duty fees?
The buyer is responsible for any customs fees that may be charged.
When will my item be sent?
Your order will be shipped two working days after we have received payment. We will always do our best to ship items as quickly as is possible.
How do you package your work?
We take pride in our items and will package them with the due care that is necessary for them to arrive safely. All of our pens and pencils will be bubble wrapped and shipped in a secure cardboard box.